1. CLUB INFORMATION
We are St Austell Wheelers Cycling Club.
When you make a purchase through our online shop you will also register with our website.
You are required to make sure that this information is accurate, current and a true representation of your personal details. You are also responsible for maintaining your personal information via your online account as well as for keeping your password secret.
The Terms of Service together with all our policies and procedures will be governed by and construed in accordance to the relevant United Kingdom law and the relevant courts of the United Kingdom will have exclusive jurisdiction.
During the ordering process for membership or other products/services supplied by the club, you will be requested to provide personal and payment details. Please note that the Club does not store your payment details. They are transferred and maintained securely by our payment gateway, Stripe.
Orders on the site are subject to the required stock availability. Items added to your basket on the site will not be reserved for you, and are available for sale to other customers browsing the online store at the same time.
When you have finalised your order via the site, stock will be reserved for your purchase. However, sales will not be confirmed until the order is dispatched , and payment is successfully taken.
Stock availability is listed alongside each item in the Club Shop. It may be possible in some circumstances to place items on back order which may take up to ten weeks to deliver although this is not guaranteed.
3.2 Club Membership
Your Club Membership will be finalised once your order is completed and you have submitted the completed Registration Form.
3.3 Coaching Sessions
When you order your Coaching Sessions for Junior riders attending the club’s Youth Academy, you are required to confirm that you have read the ‘Notes for Parents/Guardians/Carers’ and submit the completed the ‘Riders Information and Consent Form’ before your place can be confirmed.
Pricing of all items is shown in British pounds (GBP). Orders can only be placed in the currency relating to the UK, and we are unable to offer alternative currency pricing to any customer.
All UK pricing is shown inclusive of tax. All total prices for goods displayed on the checkout page represent the total price payable by the customer for those items.
Other components of the total price at the checkout, including delivery charge, may vary for each customer.
7. PAYMENT & ORDER ACCEPTANCE
We accept payments on our site via…
Credit/Debit card using Stripe, our payment gateway.
Payments for all orders are subject to fraud checks and checks by the card issuer.
By submitting your order on our site, you are confirming that the credit/debit card is yours or that you have authority from the cardholder to make the payment. We reserve the right to refuse payments & orders for customers who are not 18 years of age or older.
Your payment and order will only be deemed as final when paid in full and received by our bank. We reserve the right to refuse any payments or cancel orders at our own discretion.
9. RETURNS & EXCHANGES
If you are not 100% satisfied with your purchase you can return it for an exchange or refund, provided it is within 30 days of receipt of your order and the item is as new and in the original packaging. We reserve the right to refuse refunds for returned items, which are not in saleable condition.
Faulty items will either be replaced, repaired or refunded following evaluation by the Club Committee and/or manufacturer. For the avoidance of doubt, faulty goods are classified as items that are received damaged or develop a manufacturing fault. Items damaged through general wear and tear are not classified as faulty. Faulty items can returned within twelve (12) months for a replacement or a repair. If this is not possible, we will offer a refund or credit voucher.
To initiate a return, simply email firstname.lastname@example.org
10. ORDER CANCELLATIONS UNDER THE DISTANCE SELLING REGULATIONS/CONSUMER CONTRACTS REGULATIONS
For customers purchasing in the EU, under the Consumer Protection (Distance Selling) Regulations 2000 (“DSR”) for orders placed before 13 June 2014 and under the Consumer Contracts Regulations 2013 (“CCR”) for those placed on or after 13 June 2014; You have the right to cancel your order within a certain time frame. St Austell Wheelers Cycling Club will honour such cancellation provided it is made within fourteen (14) days of receiving your items. Notice must be given in writing, by email to:
For all order cancellations through the DSR/CCR, you are eligible for a full refund including your shipping costs. Refunds will be processed within 30 days of us receiving your cancellation request. However, you need to return your item(s) back to us in good time via a secure delivery service, and items must be returned in good condition. To initiate your return, please email email@example.com
12. INTELLECTUAL PROPERTY RIGHTS
Usage of our web site grants you no rights to any copyright or intellectual property rights relating to the content of the site. All copyright is protected under national and international law.
Any site content can only be reproduced or distributed with express permission from St Austell Wheelers Cycling Club.
Any changes we may make to these Terms & Conditions in the future will be posted on this page. Please check back frequently to see any updates or changes to these Terms & Conditions.
Please use our Contact Us page or email firstname.lastname@example.org.
18. GOVERNING LAW AND JURISDICTION
These Terms & Conditions are governed by English law and you and we agree to submit to the non-exclusive jurisdiction of the English courts in respect of any matter arising hereunder.